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Refund Policy

Introduction

Welcome to The Easy Pip. We strive to provide our customers with a seamless trading experience and excellent service. Please read our Refund Policy carefully before making a purchase.

Eligibility for Refund

We offer refunds under the following conditions:

  • Refund requests must be submitted within 7 days of purchase.
  • A full refund may be issued if the automated trading system fails to function due to a verified technical issue.
  • Refunds will not be granted for losses incurred in trading, as forex trading carries inherent risks.
  • Services that have already been activated and used will not be eligible for refunds.

Non-Refundable Services

The following services are non-refundable:

  • Subscription fees after the service has started.
  • One-time activation or setup charges.
  • Any services that have been utilized for trading purposes.

How to Request a Refund

To request a refund, please follow these steps:

  • Email us at support@theeasypip.com with the subject “Refund Request”.
  • Provide your transaction details, including purchase date and registered email.
  • Clearly state the reason for your refund request, along with supporting evidence if applicable.
  • Our support team will review your request within 7 business days and inform you of the outcome.

Refund Processing

  • Approved refunds will be processed using the original payment method.
  • It may take up to 10 business days for the refund amount to reflect in your account, depending on your payment provider.

Dispute and Chargeback Policy

If you have any concerns, please contact our support team before initiating a chargeback. Unauthorized chargebacks may result in account suspension or service termination.

Policy Updates

The Easy Pip reserves the right to modify this Refund Policy at any time. Changes will be updated on our website, and it is your responsibility to review them periodically.

Contact Us

šŸ“§ Email: support@theeasypip.com
šŸ“ž Phone: +971 XXXX XXXX

Thank you for choosing The Easy Pip. Happy Trading!

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